• A winch out is when a tow truck uses a heavy-duty cable and winch system to pull a vehicle back onto the road.

• Common situations:

  • Stuck in mud, snow, or sand

  • Slid into a ditch

  • High-centered on uneven ground

• It’s not the same as towing—it’s specifically for recovering a stuck vehicle and getting it moving again.

Automobile towing is the process of moving a car from one location to another using a tow truck or other specialized vehicle. It’s most often needed when:

• A car breaks down and can’t be driven

• There’s been an accident and the vehicle is unsafe to operate

• A vehicle needs to be transported to a repair shop, dealership, or new location

Tow trucks use different methods depending on the situation—like flatbed towing (where the whole car is lifted onto a truck bed), wheel-lift towing (lifting just two wheels off the ground), or using a hook and chain.

An automobile lockout happens when you’re locked out of your vehicle and can’t get inside—usually because the keys are:

• Left inside the car

• Lost or misplaced

• Broken in the lock

• Malfunctioning due to a dead battery in a key fob

Towing and roadside assistance companies provide lockout services, which means a trained technician uses specialized tools to safely unlock your vehicle without causing damage. This service gets you back on the road quickly without the need to break a window or call a dealership.

An automobile flat tire change is a roadside assistance service that helps drivers replace a flat or damaged tire with a usable spare.

Here’s what it usually involves:

• Safely pulling the vehicle over and securing it

• Using the proper tools to remove the damaged tire

• Installing the spare (or sometimes inflating/patching if possible)

• Making sure everything is tightened and safe before you drive away

This service is especially helpful if you don’t have the right tools, aren’t comfortable changing a tire yourself, or are stuck in an unsafe or inconvenient location.

An automobile jumpstart is a roadside assistance service that helps restart a vehicle when its battery is dead or too weak to start the engine.

Here’s how it works:

• A technician connects a power source (usually another vehicle or a portable jump starter) to your car’s battery.

• The surge of power provides enough energy to crank the engine.

• Once the engine is running, the alternator recharges the battery as you drive.

Jumpstarts are commonly needed if you accidentally left lights on, have an old or weak battery, or are dealing with extreme hot or cold weather that drained it.

Automobile vehicle recovery is a roadside service that involves retrieving a vehicle that cannot move on its own and transporting it safely to a desired location, such as a repair shop, home, or impound lot.

Situations that often require vehicle recovery include:

• Accidents where the car is damaged or stuck

• Vehicles stuck in mud, snow, or ditches

• Broken-down vehicles that cannot be driven

• Abandoned or illegally parked vehicles

Unlike a simple tow, vehicle recovery can involve specialized equipment, like winches, cranes, or flatbeds, to safely remove the vehicle from difficult locations without causing further damage.

Automobile roadside assistance is a service designed to help drivers when their vehicle experiences a problem while on the road. It covers a variety of common emergencies, such as:

• Flat tires – changing or repairing a tire on the spot

• Dead batteries – jumpstarting your vehicle

• Lockouts – unlocking your car if you’re locked out

• Fuel delivery – bringing gas if you run out

• Towing & recovery – transporting your vehicle if it can’t be driven

The goal of roadside assistance is to get you back on the road quickly, safely, and with minimal stress, without needing to call a repair shop or wait for a tow on your own.

Out-of-state automobile hauling and towing is a professional service that transports vehicles across state lines. Unlike standard local towing, this service is designed for long-distance moves, ensuring your car reaches its destination safely, legally, and on time.

Key features include:

• Long-distance transport: Moving cars hundreds or even thousands of miles

• Specialized equipment: Flatbed or enclosed carriers to protect vehicles during transit

• All vehicle types: From everyday cars to luxury and exotic vehicles

• Compliance with regulations: Proper permits and safety standards for interstate transport

This service is ideal for situations like relocating, buying a vehicle from another state, or transporting a classic or luxury car safely over long distances.

Lowered car towing is a specialized towing service designed for vehicles that have been modified with a lowered suspension. Because these cars sit closer to the ground than standard vehicles, traditional towing methods can easily damage the undercarriage, bumpers, or body panels.

Key points about lowered car towing:

• Special equipment used: Flatbed trucks, skates, or wheel lifts designed to avoid scraping

• Safe handling: Technicians carefully load and secure the car to prevent damage

• For all types of lowered vehicles: Sports cars, luxury cars, and custom builds

• Peace of mind: Ensures your prized or modified vehicle arrives safely at its destination

Race Ramps

• What it is: Portable, lightweight ramps designed to lift a car slightly off the ground.

• What it does: Provides a small incline so tow trucks or winches can safely lift or load a car without scraping the undercarriage.

• Use case: Perfect for lowered sports cars or exotic vehicles where even minor contact with the ground could cause damage.

Skates

• What it is: Heavy-duty, wheeled platforms that lift the wheels of a vehicle slightly off the ground.

• What it does: Allows the car to be moved or positioned safely without rolling on its own wheels. The wheels sit on the skate’s rollers, which reduces friction and prevents damage.

• Use case: Used for cars with low clearance, in tight spaces, or when towing in a way that avoids strain on the suspension.

Ball Joint Skates

• What it is: A type of skate with a pivoting ball joint mechanism that allows multi-directional movement.

• What it does: Lets the car move in any direction on the rollers, making it easier to maneuver vehicles into position for loading or transport.

• Use case: Ideal for delicate or exotic vehicles that require precise positioning without lifting the car too high.